Owner/CEO Track

Project Management and the Small Business
Most small businesses are terrific at their core competency—doing whatever it is they do as an organization. Unfortunately, many of these same businesses are terrible at doing the outliers, the stuff that is not in their core competency, this is where the discipline of project management comes into play; however most project management classes are directed at large corporations doing large projects. Scalability is often difficult to achieve. At this session, you will be exposed to several overarching concepts for managing projects in the small business environment.
Speaker: Ed Kless

Marketing That Matters
Join us as we explore practical marketing strategies for any business that will help you attract new customers, maintain the relationship you have with your current customers, and build your brand in the market place. You will leave this session with five ideas you can go back to your office and implement immediately.
Speaker: Dawn Westerberg

Generations at Work
In the workplace right now there are at least three generational forces colliding with each other. Puritans who are security driven, baby boomers who are expression driven, and Gen X/Gen Y who are freedom driven. In this session, join us as we examine the similarities and differences seeking to understand how we can all work more effectively together.
Speakers: Ed and Christine Kless

2008 Presidential Healthcare Proposals: Unplugged
Healthcare reform is a leading issue for this year’s presidential hopefuls. We will examine each parties’ proposal for reform along with the position of the National Association of Healthcare Underwriters to determine the impact of each plan on your business.
Speaker: Mark Bellman

MySpace and You—It’s Not About the Kids
Worried about MySpace? You should be, but not for the reasons you may think. Social Networking is having an impact on your business today. Your customers are talking about you, and you’re talking to them, but are you actually communicating in ways that matter? This session will cover topics such as LinkedIn, negative internet reviews, customer communities, and yogurt parfaits in a compelling discussion of how it’s not listening to, or talking to customers that matters. It’s about the conversation.
Speaker: David Van Toor

Building Customer Loyalty
To survive, businesses need customers. To succeed, businesses need customers who keep coming back, and who bring their friends. In this session, we’ll look at how highly successful businesses use surveys as the foundation to profitable growth, and the five “must-haves” within your organization to create highly loyal employees and customers.
Speaker: Rob Johnson

Gadgets and Gizmos—New Technology for the Busy Executive
New gadgets are always being introduced—each one with the ability to save you time and increase your productivity. This session will review the latest and greatest technology available and how you can put it to work in your company. We also will look down the road at new products being developed that could have a tremendous impact on the way you interact with the world.
Speaker: Clark Haley

Methods for Reducing Technology Costs
You have made a significant investment in the technology you use to run your business. Join us as we review the latest trends such as server virtualization and managed services that are designed to help you protect your investment while minimizing maintenance costs.
Speaker: Harry Nass

ARM Track

ARM: The Road Ahead
Join the BCS ProSoft staff as we review the plans for ARM version 4.3 and beyond. Learn how new functionality will help you be more efficient and profitable.

Cash Drawer and POS Features in ARM
ARM has a robust point of sale/point of rental feature set available already to you. We have added functionality to the Cash Drawer as well as new features streamlining ARM contract entry. We will review the security events that affect POS performance so you can maximize this feature in your business.

Improved Rental Fleet Utilization
Utilization is directly tied to profitability. When utilization is increased, so is profitability. This session will cover various ways to calculate utilization and reports that can be created to help you monitor utilization. We also will show you how to view utilization information using the Equipment Maintenance screens.

ARM Advanced Features
This session will cover the little-known features of ARM, shortcuts to save you time, and Security Event Options. We also will review some of the additional modules available and how they may be used to streamline your work flow and make your life easier.

ARM Data Structures
Data becomes valuable when it is extracted from a system and turned into meaningful information for better decision making. This session will teach you where historical data is stored, the relationship between MAS and ARM data tables, and the various options you have to extract ARM data.

Proactive Management with KnowledgeSync
KnowledgeSync is a fantastic tool that monitors your accounting and ARM data and will warn you when a predefined event is about to occur. Learn more about KnowledgeSync at this session and how you can use it to manage your business proactively, instead of reactively.

ARM Roundtable Part 1
Please join the developers of ARM during this session to provide feedback on features you would like to see added to the product. This is a great opportunity to discuss your ideas with the BCS ProSoft staff.

ARM Roundtable Part 2
This is a continuation of the ARM Roundtable Part 1.

Sage MAS 90 Track

Sage MAS 90: The Road Ahead
This session will feature the upcoming release of Sage MAS 90, version 4.3. We also will hear from Sage Software on where they see the product going over the next few years.

Control Your Inventory
Cycle counts. Inventory levels. Replenishment strategy. We will cover all these topics in this session. If your business depends on inventory, you will want to be sure to attend.

Getting at Your Sage MAS 90 Data
When you are able to extract data from your Sage MAS 90 system, you can make better business decisions and build more meaningful reports. During this session, we will help you understand the Sage MAS 90 table structure and data relationships. We also will look at how you can use tools such as Excel and Query to extract data and tools such as pivot tables to analyze data.

Sage MAS 90 Roundtable
Ever wish Sage MAS 90 could do something that it doesn’t? Join us at this interactive session where we will talk about your wish list with a Sage Software product marketing manager. This is a great opportunity to provide feedback directly to Sage.

Custom Office in the New Framework
Custom Office allows you to tailor your Sage MAS 90 system to match your business processes. During this session, we will teach you how to set up and add new tables and fields, create custom tabs, customize screens, and validate data at the field level.

The Power of Paperless
Paperless Office will be included with the upcoming Sage MAS 90 4.3 release. This session will show you the benefit of using Paperless Office functionality in your office as well as how to set up the modules.

Importing Data into Sage MAS 90
There are situations that require data to be imported into your Sage MAS 90 system. Depending on what you need to import, there are a variety of tools available from which to choose. We will review GL Exchange, Visual Integrator, and new integration options with COM objects.

Sage MAS 90 Tips and Tricks
Join us as we reveal to you the most time-saving Sage MAS 90 tips available. Some tips include Positive Pay, the PO Variance Report, and using non-financial accounts. This session is designed to help you maximize the value of your Sage MAS 90 system.

Productivity Track

HR Rules and Regulations
Bogged down by maintaining benefits information, open enrollment, and government reporting requirements? If you have employees, chances are you have these issues. This session will cover how using an automated human resources system can streamline your benefits management and ensure you are compliant with current government requirements.

Where CRM and Accounting Meet
Your company’s systems manage a tremendous amount of data. To improve productivity, it would be ideal if your accounting and CRM systems shared data. Join us as we review the integration between Sage MAS 90 and Sage CRM as well as a functional overview of Sage CRM.

Streamline Document Management
Have you thought about how much paper you use? Are you tired of losing documents? Want to improve company revenue and collections? Consider streamlining all of your office documents with a paperless document management system. This session will highlight the ASG document management solution that is designed for Sage MAS 90.

Step by Step Barcoding
Learn how to leverage barcode technology to grow your distribution business one step at a time. Label your products, receive inventory using your vendors’ item codes, and incorporate advanced picking and shipping automation into your current processes using state of the art barcoding technology from Scanco.

Integrated EDI using MAPADOC
EDI (electronic data interchange) has been used in business for the last 30 years to make the processing of sales order and invoices more reliable and efficient. Join SWK to learn how by using MAPADOC you can use the different components of an integrated EDI to make the processing of these common business documents more efficient within Sage MAS 90.

Integrated Job and Field Service Management
Is your company easy to do business with? Do you have a fully-integrated business system to manage your critical business processes? Automating these key areas can have a dramatic impact in differentiating your business and your ability to deliver quality products and services. JobOps is a comprehensive solution for automating job management functions for manufacturing and field service organizations.

Crystal Reports 101
New to Crystal Reports? Or do you need a refresher course? We will cover the basics for writing reports in Crystal using your Sage MAS 90 data.

Crystal Reports 201
Ready to take your Crystal Reporting writing skills to the next level? Interested in learning about complex joins and subreports? Join us for this advanced session that will cover tips to writing more complex reports using you Sage MAS 90 data.